IntraCloud implements, integrates and develops SAP Sales Cloud and SAP Service Cloud, connects them to the rest of your landscape with SAP Integration Suite (CPI), and delivers SAP Business ByDesign for growing businesses.
What we deliver
Sales Cloud and Service Cloud are the core of what we do, every day.
From requirements and design to build, go-live and ongoing support.
Your CRM connected to ERP, billing and the systems you already run.
Services
Whether you are starting fresh, moving from an older CRM or getting more out of an existing SAP landscape, we bring the consultants and developers to get it done properly.
Primary focus
Give your sales teams one place to manage accounts, leads, opportunities and quotes. We configure Sales Cloud around your actual sales process, not the other way around, so adoption follows naturally.
Primary focus
Resolve customer issues faster and more consistently. We set up Service Cloud so that agents, field technicians and customers share one clear view of every case, from first contact to resolution.
A CRM is only as good as the data flowing into it. We design and build reliable integration flows on SAP Integration Suite (Cloud Platform Integration) that connect Sales and Service Cloud with S/4HANA, ECC, ByDesign, billing platforms and third-party applications.
Every interface is built with clear mappings, proper error handling and monitoring, so your teams can trust the data and issues are caught before users notice them.
SAP Business ByDesign gives mid-sized companies and subsidiaries a complete cloud ERP in one system. We take you through the full implementation: finance, sales, purchasing, inventory and project management, configured, migrated and taken live.
Where standard functionality isn't enough, our developers extend ByDesign with custom solutions that stay clean, documented and upgrade-safe.
Industries
We have delivered SAP CX projects in demanding, high-volume environments, and we bring those lessons to every new client.
Large customer bases, complex product catalogues and high service volumes, integrated with billing and network systems.
Managing relationships with students, partners and stakeholders, and supporting them through structured service processes.
Agent and broker sales, policy-holder service and claims-related cases, with a full view of each customer.
Supporting enterprise customers across many fields with implementation, development and long-term application support.
Why IntraCloud
We chose to go deep rather than wide. Focusing on SAP's customer experience portfolio means you work with people who know Sales Cloud and Service Cloud inside out, and who understand how they need to talk to the rest of your business.
The consultants who design your solution are the ones who build and support it.
Process consulting, development and integration under one roof, with no hand-off gaps.
We favour SAP standard functionality so your system stays maintainable and upgrade-ready.
Full projects, team augmentation or ongoing support, shaped to what you actually need.
Contact
Tell us where you are today and where you want to be. We'll get back to you quickly with practical next steps, with no obligation.